When New York career coach Sarah Stamboulie was working at financial services firm Cantor Fitzgerald in the human resources department some years ago, she was about to hire a support staffer. At the final stage in the process, she called the woman’s last employer, expecting to hear a glowing recommendation. Instead, the employer spoke haltingly and without enthusiasm. “It was totally damning with faint praise,” says Stamboulie. “They were basically saying this person never showed up and their attendance was bad.” Stamboulie, who has also worked in human resources at Morgan Stanley and Nortel Networks, before a stint in Columbia Business School’s alumni career services office and then in her own coaching firm, says she has seen this problem frequently over the years. Job candidates give out references who only grudgingly endorse their qualifications.
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