When you most want to smash someone in the face or run out of the room, remember this irony. Cooling off someone else’s anger can be a way to actually bring that person closer. Warning: Don’t add fuel to the fire by suggesting that they calm down. Hint: “the opposite of anger is not calmness, it’s empathy,” notes Mehmet Oz. So, when someone’s angry at you, that empathy must start with you.
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